Dear User,

Thank you for your message. We have submitted the refund. Please allow a few days for your credit card company to post your refund to your account.

Thanks for try XXXX.

Kind Regards,

XXXX.com

感谢共享，学习。

Hello XX,

I don't know what problem you have met while using this software, but I can tell you that you cannot get your money back!!!

We DO NOT support refund! That't simply why we provide Trail version for you guys!.

Best regards,
XX CEO


: : :

引用:

原帖由 leak 于 2007-5-27 23:50 发表
Hello XX,

I don't know what problem you have met while using this software, but I can tell you that you cannot get your money back!!!

We DO NOT support refund! That't simply why we provide  ...

嘿嘿, 我这个XX CEO 是不是很牛X

Dear User,

Thank you for your message. We have submitted the refund. Please allow a few days for your credit card company to post your refund to your account.

Thanks for try XXXX.

Kind Regards,

XXXX.com

****************
for try：语法错误，必须改，介词后不能用动词原形，应该用for trying。

要求不高的话，其它可以pass，反正也达意了。

不过有几个建议：
User: 建议采用人名，比如Jack
submitted the refund：对这里的流程我不太了解，如果客户要求代理退款，代理需要你同意才能退的话，可以用approved the refund；如果你需要亲自向某机构提交退款申请，可以用submitted the refund request。
post your refund to your account：“your refund” 建议改用"the refund"
Kind Regards,：这里不是标题，建议regards的r小写“Kind regards,”

引用:

原帖由 leak 于 2007-5-27 23:50 发表
Hello XX,

I don't know what problem you have met while using this software, but I can tell you that you cannot get your money back!!!

We DO NOT support refund! That't simply why we provide  ...

原来你就是XX CEO。

引用:

原帖由 懒骨头 于 2007-5-27 23:54 发表
Dear User,

Thank you for your message. We have submitted the refund. Please allow a few days for your credit card company to post your refund to your account.

Thanks for try XXXX.

Kind R ...

感谢指正

引用:

原帖由 懒骨头 于 2007-5-27 23:54 发表
Dear User,

Thank you for your message. We have submitted the refund. Please allow a few days for your credit card company to post your refund to your account.

Thanks for try XXXX.

Kind R ...

不错不错, 这个可是变相广告啊: . 希望因为这个 以后有更多人用你的翻译服务,呵呵

一般还是用出于提高产品质量的口气询问他的问题，并协助解决。如果用户断然拒绝帮助，说明其refund已经决定，那就没什么好说的，refund.但大多数用户只是那里卡壳了，通过交流，可以挽回其中的50%的退单。

口气上要千万避免直接询问退单原因。可以这样说，如果程序有问题，您能告诉我们，那么将很大程度上帮助我们提高产品质量，我们将非常感谢。

用户一般就会描述具体退单情况，你再针对回答或提出解决方案，此时，一来一去，可能就可以挽回refund了。